Effective Date: August 7, 2025
Business Name: Confident Comfort Heating & Cooling
Website: https://confidentcomfort.net
Confident Comfort Heating & Cooling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, phone number, email address, service address, or other information submitted through forms or inquiries.
Non-Personal Information: such as browser type, device, IP address, and pages visited (collected automatically through cookies or analytics tools).
2. How We Use Your Information
We use the collected information to:
Schedule and deliver HVAC services
Communicate about appointments or estimates
Respond to inquiries and provide customer support
Send updates or promotional offers (with your consent)
Improve our website, services, and user experience
We will not sell or rent your personal data to third parties. We may share it with trusted service providers who help operate our website and business, as long as they agree to keep your information secure and confidential.
3. Text Messaging Consent
By submitting your phone number, you consent to receive SMS communications from us, which may include:
Appointment confirmations and service updates
Customer service replies
Marketing or promotional offers (if opted in)
Message and data rates may apply. You may opt-out at any time by replying “STOP.” For help, reply “HELP” or contact us at office@confidentcomfort.net.
4. Cookies
We use cookies to enhance your experience on our site. Cookies help us:
Understand site usage and improve performance
Personalize content or services
You can choose to disable cookies in your browser settings.
5. Data Security
We use industry-standard methods to protect your information. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, alteration, or disclosure of your personal data.
6. Your Consent
By using our website, you consent to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
7. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📍 3469 Salt Creek Ovi, Flagstaff, AZ 86005
📞 (928) 288-5727
